Shipping
Shipping is done by DHL. Delivery by express shipping is unfortunately not possible.
Deliveries outside Germany are made by DHL.
Delivery charges
Germany4,95 € | Free shipping from 50 € with DHL
Non EU14,95€ | Free delivery from 250 € purchase value
EU9,95 € | Free delivery from 150 € purchase value
Deutschland
4,95 € | Kostenloser Versand ab 50 € mit HERMES
2,95 € | Versand mit DHL+ 4,95 € bei Sendungen unter 50€
Non EU14,95€ | Ab 250 € Einkaufswert versandkostenfreie Lieferung
EU
9,95 € | Ab 150 € Einkaufswert versandkostenfreie Lieferung
Swiss customers who have the goods delivered to Germany (with VAT) and import the shipment to Switzerland can have the VAT refunded by shop4runners to a current account (IBAN and BIC) after sending the original invoice stamped by customs. Please send the invoice as original by mail. Sending by mail is not accepted. Possible customs costs are not included in the shipping costs and have to be paid by the customer. These usually amount to approx. 7% of the value of goods.
Deliveries to the Packstation are possible within Germany with DHL. You will need a Packstation customer number with DHL.
Return
Returns for return shipments within Germany are free of charge for unused items within 30 days with a DHL return label. You can obtain the return label in our Returnsportal.
Returns from abroad or for returns outside Germany are always at the expense of the customer.
If the return is below the minimum order value for the delivery free of shipping costs, the shipping costs will be deducted from the refund amount.
This also applies in case of a return of the complete order.